Recovery Services and Resources across the Northern Rivers
This is a list of free goods and services available to flood-affected people in the Lismore area. Click the + to see more info for each provider.
To update details please use the form at the bottom of this page.
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On offer: Hot meals & safe space to sit and chat
Hours: Wednesday only, 10am–4:30pm
Location: 17 Keen St, Lismore (CASPA/Healing Hub)
Phone: 0457880181
Facebook Group: Northern Rivers Community Healing Hub
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On offer: Hot dinners.
Hours: Mondays - Thursdays, 6pm to 7pm
Location: Lismore Transit Centre, 43/49 Magellan St, Lismore NSW 2480
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On offer: A grassroots community kitchen providing hot cooked meals every evening to Lismore residents in need of food support.
Hours: Mon - Fri
Location: Delivery only
Stay connected: Facebook
To donate: Click here
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On offer: The Lismore Soup Kitchen provides hot meals, desserts and sandwiches to take away.
Hours: Mon - Sat 9am - 1pm, Sunday Lunches only
Location: The Winsome & Lismore Soup Kitchen Inc. 11 Bridge St, Lismore
Phone: (02) 6622 4055
Facebook Page: /lismorewinsome
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On offer: Meal delivery and packages. Clients must be registered after being referred/assessed.
Hours: Mon - Fri, 11:30am - 1:30pm
Location: Delivery Service
Phone: 1800 200 422
Website: www.mealsonwheels.net.au/
Cooked meals 🥙
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On offer:
Non-perishable food
Toiletries
Help accessing Anglicare funding
Clothing (limited) at Goonellabah store
Hours: Mon– Fri, 9am – 1pm
Location: 10 Zadoc Street, Lismore. Anglican Church Hall, behind the Anglican Church on Zadoc Street.
Contact: (02) 6621 3200
Facebook: facebook.com/lismoreanglicans
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On offer:
New and used clothing
Manchester
Non-perishable foods
Cleaning supplies
Hours: Mon - Sat, 10am - 3pm
Location: 44 Phyllis Street, Lismore
Facebook: facebook.com/lismorechristadelphians
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On offer: Servicing flood affected communities in the Richmond Valley.
Some groceries, tools, tents etc.
Sausage Sizzle
Receiving visits from Orange Sky, Services Australia. See Facebook for updates.
Hours:
Mon – Fri, 8.30am – 4.30pm
Sat, 9am – 3pm
Location: Woodburn Bowling Club, Richmond Street, Woodburn
Contact: woodburnhub@gmail.com
Phone: 0432 241 763
Facebook: /woodburnhub
Instagram: Woodburn Hub
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On offer:
Furniture
White Goods
Linen
Kitchen items – stove, crockery, etc.
Bedding
…And anything else you need no matter how big or small.
Servicing the whole Northern Rivers from Grafton to the Tweed.
Access: Submit requests via the application form on their website.
Website: https://rebuildingnr2022.com/
Location: 9640 Pacific Highway, Woodburn
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On offer: For flood affected communities in Wardell.
Food parcels
Clothing
Disaster recovery support
Hours: Tues - Sat, 9am - 4pm
Location: 3 Sinclair St, Wardell
Website: www.wardellcore.community
Phone: 0431 716 457
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On offer:
Clothes
Linen
Towels
Toiletries
Groceries
Cleaning supplies
Hours: Wed & Thurs, 10am-3pm
Location: 5 Geneva Street, Kyogle
Phone: 02 6632 1884
Facebook: /CLCKyogle
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On offer: A partnership between Lismore Soup Kitchen and Foodbank NSW providing low cost groceries available to purchase.
Hours: Mon - Fri, 10am to 3pm
Location: 51 Wyrallah Road, Lismore
Phone: 0422 981 363
Facebook: /51Wyrallah
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On offer: Distribution of food vouchers for people residing within the local area. They are no longer offering face to face assessments.
Hours: Mon, Wed, Fri - 11am to 11:30am
Location: 7 Martin Street, Ballina
Access: Call to lodge an assessment at the times listed above.
Phone: (02) 66 214 672
Email: svdp@vinnieslismore.org
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On offer: Northern Rivers Community Gateway’s Pantry provides fresh fruit and veg, bread, food vouchers.
Hours: Monday, Tuesday, Thursday, Friday, 9am - 4pm. Wednesday 9am - 1:30pm.
Location: 76 Carrington Street, Lismore.
Website: nrcg.org.au/
Phone: 6621 7397
Non-perishable🥫
& personal supplies🧴
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On offer: Statewide homelessness information and referral telephone service if you are homeless or at risk of becoming homeless.
Hours: 24/7
Location:
Website: www.facs.nsw.gov.au/housing/help/
Phone: 1800 152 152
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On offer: Contact for POD intake.
DCJ Housing works alongside housing support services to respond to homelessness in NSW and enable affordable housing for all.
Hours: 24/7
Location:
Website: www.nsw.gov.au/floods/recovery/temporary-housing
Phone: 13 77 88
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On offer: A specialist homelessness service assisting people to access crisis accommodation. Provides the support needed to transition to a safe and stable home environment.
Hours: 24/7
Location: 48 Uralba Street, Lismore
Website: mymomentum.org.au/community-programs
Phone: 1800 387 867
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On offer: Local service supporting people who are homeless or at risk of homelessness.
Hours: 24/7
Location: Offices in Grafton, Lismore and Tweed Heads.
Website: socialfutures.org.au/service/homelessness-adults/
Phone: 1800 048 310
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On offer: Offers specialist homelessness support services for women experiencing domestic and family violence.
Hours: Mon - Fri, 9am - 4pm
Location: 40 Wyrallah Rd, East Lismore
Website: wunh.org.au/contact-us
Phone: 6621 7730
Access: For women and children
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On offer: An Facebook group. Use this group to SHARE and FIND accommodation for those impacted by the Lismore floods.
Website: Facebook Group
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On offer: The NSW Government will offer at-home caravans to residents (from the listed LGA’s) who are unable to live in their homes due to flood damage.
Caravans will be located on the resident’s private property and be provided at no cost under a hire agreement. The property will be assessed to confirm it can safely accommodate a caravan.
Website: nsw.gov.au/floods/recovery/temporary-housing
Email: caravans@resilience.nsw.gov.au
Phone:
0403786473
Camplify 1300 416 133
Resilience NSW 9212 9200
Access: Residents from the following areas are eligible to register:
Richmond Valley
Byron Bay
Ballina
Lismore
Tweed
When applying, residents will need to supply:
Proof of ownership of the property where the caravan will be placed or permission from the owner to place the caravan on their property.
Photos that demonstrate where the caravan will be placed and the access route.
For at-home caravan information and application forms, residents may contact or visit these organisations in their Local Government Area (LGA):
Ballina LGA
Uniting Care
Phone: 0403 786 473
Email: recoverysupport@uniting.org
Byron Shire
Mullumbimby & District Neighbourhood Centre
Phone: 0499 864 218 or 02 6684 1286
Email: intake.rss@mdnc.org.au
Lismore LGA
Uniting Care
Phone: 0403 786 473
Email: recoverysupport@uniting.org
Richmond Valley
Mid Richmond Neighbourhood Centre
Phone: 02 6682 4334
Email: rssworker@mrnc.com.au
Tweed Shire
Pottsville Beach Neighbourhood Centre
Phone: 0476 677 422 or 02 6676 4555
Email: rss@pbnc.org.au
Property assessments
Not all properties will be suitable for caravans – this depends on criteria such as the size of the property, available services and the slope.
If your property was assessed as unsuitable, you can submit further information to help confirm site suitability – for instance, you may be able to secure an alternative suitable site.
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On offer:
Northern Rivers Community Gateway’s Helping Hands Aboriginal Homelessness Program
Hours: Monday, Tuesday, Thursday, Friday, 9am - 4pm
Location: 76 Carrington Street, Lismore
Website: nrcg.org.au/
Phone: 6621 7397
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Items available for borrowing include:
Manual & powered tools
Garden equipment
Building equipment
Cleaning equipment
and more..
Items for community use:
Cleaning products & equipment such as vinegar, buckets, scrubbing brushes etc.
Personal items such as toilet paper, suncream, mozzie repellant, toiletries, pain killers & bandaids etc.
Hours: Tue to Fri, 9am–4pm
Location: 215 Keen St
Website: resilientlismore.org.au
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On offer:
water, food, meals
fuel, hardware
clothing
Receiving visits from Orange Sky, Services Australia. See Facebook for updates.
See Facebook for updates.
Hours: Daily, 8am–4pm
Location: 9640 Pacific Highway, Woodburn
Contact: woodburnhub@gmail.com
Instagram: Woodburn Hub
Cleaning products & equipment 💦🧽
Accommodation 🏘
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On offer: Free public awareness workshops. Learn what domestic and family violence is and how to recognise the signs.
Hours:
Location: Online
Website: www.dvalert.org.au
Phone:
Access: Register at DVAlert.org.au - go to “Workshops & Courses for General Public”
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On offer: This course provides basic skills and structure to be able to provide immediate support and assistance using the 'Recognise, Respond, Refer' model. Also provides basic skills on how to ask openly about suicide risk and respond safely whatever the answer.
Hours:
Location: Online
Website: lifeline.org.au/get-involved/workplace-training/accidental-counsellor/
Phone: Cath Bird, 0400 709 101
Email: catherine.bird@lifeline.org.au
Access: Register online via the links above.
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On offer: This training teaches practical skills in how to support a person with mental health issues, with focus on the wellbeing of Aboriginal and Torres Strait Islander people.
Hours:
Location: UCRH, 61 Uralba Street, Lismore
Website: mhfa.com.au/courses/public/types/aboriginal
Email: Danielle Cameron ms_djc@icloud.com
Phone:
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On offer:
Identifying and responding to family violence at times of disaster
How gender stereotypes shape experiences of emergencies
The impacts of disasters on LGBTIQA+ people
Hours: Multiple dates
Location: Online
Website: genderanddisaster.com.au
Email: Debra Parkinson d.parkinson@gadaustralia.com.au
Jaspreet Kaur j.kaur@gadaustralia.com.au
Phone:
Access: eventbrite.com/e/two-hour-session-lessons-in-disaster-tickets-329242060867
Free training & workshops 🧑🏫
Social & Emotional Wellbeing 💙
In-person 👥
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On offer: Northern Rivers Community Healing Hub is a network of Indigenous and non-Indigenous community members supporting flood recovery through trauma-informed, grounding and regulating practices of First Nations peoples.
Hot food and coffee is also available here.
Hours:
Monday: 10am–3pm
Wednesday: 10am–4.30pm
Thursday: 10am–3pm
Location: CASPA Education Building. 17 Keen Street, Lismore
Phone: 0459 362 357
Website: nrchh.org
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On offer: Interrelate specialises in supporting parents & children & strengthening families through respectful relationships.
Hours: Mon–Fri, 9am–5pm
Location: Suite 2, Level 3, 214 Molesworth St, Lismore
Phone:
(02) 6623 2700
1300 473 528
Website: interrelate.org.au/about-us
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On offer: Head to Health connects community members to the right mental health support and information.
Hours:
Telehealth: Mon to Fri, 8.30am – 5pm
Walk ins: Mon to Fri, 10am – 8pm; Sat, 12 midday – 8pm; Sun, 10am - 2pm
Location: P Block, Rifle Range Rd, Southern Cross Uni, Lismore
Website: hnc.org.au/headtohealth
Phone: 1800 595 212
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On offer: Headspace is an early intervention youth mental service for young people aged 12-25 years. Services include face-to-face, online and telephone counselling, sexual health advice and information, drug and alcohol support. Face to face support (by appointment) with a variety of services:
Mental Health and Wellbeing
General and Sexual Health
Youth Worker Support, Alcohol and Other Drug Services
Connections to Education, Employment and more.
Hours: Mon to Fri, 9am - 5pm
Location: Level 1/29, Molesworth St, Lismore
Website: https://headspace.org.au/headspace-centres/lismore/
Phone: 02 6625 0200
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Services on offer: We offer individual counselling, mentoring and small group activities in natural environments. Our therapists and mentors meet young people in locations they feel comfortable and walk alongside them for as long as they need. This tailored approach allows us to meet the individual needs of young people and help them feel supported, challenged and motivated to engage in the therapeutic journey.
A Mental Health Care Plan is not essential to access our programs. If a young person referred to us can’t afford to pay, we can provide places at low or no cost. This is made possible by our generous donors and supporters.
Who we help
Human Nature participants are:
- Between the ages of 14 and 18
- Living in Tweed Heads, Murwillumbah, LGAs of Ballina and Byron or within 40kms of Ballina
- Presenting with significant challenges (e.g. trauma, addictions, mental health issues, social problems, behavioural difficulties or family conflict/breakdown, and
- Experiencing barriers to engaging with support in clinical settings.
Opening days & hours: Monday-Friday 9-5
Location: Ballina and outreach
Phone: 0477 176 312
Website: http://humannature.org.au -
On offer: Services for addiction and mental health. Offering residential programs, youth programs, community outreach, family support, and mental health support programs.
Hours: Mon to Fri, 8:30am - 5pm
Location: 346 Lismore Road, Binna Burra. Outreach also available at other locations.
Website: www.buttery.org.au/contact
Phone: 6687 1111
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On offer: A walk-in non-clinical, calm, culturally-sensitive, welcoming safe space for people experiencing suicidal distress/crisis. Talk to a peer who has a lived experienced in suicide and can hold space safely. Share openly about how you are feeling and what you’re going through with support, connection and validation.
Hours:
Mon, 6pm–9:30pm
Fri, 3:30pm–9:30 pmSafe Haven Lismore
Sat & Sun, 2:30pm–9:30 pm
Location: Quad Car Park, Magellan St, Lismore
Website: Safe Haven Lismore
Access: In-person, walk-in. No appointment, no referral, no medicare card needed.
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On offer:
Safe space (showers, cuppa, quiet space, self-care resources)
Counselling, social worker (drop in support, mental health information and onward referral, rape and domestic violence counselling)
Practical needs (recharge phone, access internet, baby change and feeding area).
In-house and outreach health promotion, women’s health nurse clinic
Hours: Mon – Thu, 9am – 4:30pm,
(closed for lunch 12:30pm-1:30pm)Lismore Women
Location: 60 Uralba Street, Lismore
Contact: (02) 6621 9800
Website: Lismore Women
Access: Women and children only
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On offer: Programs and services to families in the Lismore LGA with children aged from birth to 17 years:
Family support
Parenting support & programs
Family relationships
Referral and advocacy
Playgroups
Emergency relief
Information
Hours: Mon – Fri, 9am – 4pm
Wed, 9am – 1:30pm
Location: 30 Wyrallah Rd, East Lismore
Phone: (02) 6621 2489
Website: Lismore Family Support
Access: Call for appointments
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On offer: Free structured best-practice peer-to-peer mental health support.
Location: St Peter's Church, Deegan Drive, Goonellabah
Contact: 1800 558 268
Hours: Groups run Wed, 6 – 8pm
Website: grow.org.au
Access: Free and open to all, no diagnosis or referral needed.
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On offer: HIV prevention and support, LGBTIQ+ community health support, needle and syringe program site.
Hours: Mon - Fri, 9am - 5pm
Location: Suite 4P, 17 Conway St, Lismore (above the post office)
Website: www.acon.org.au
Phone: Free call 1800 063 060 or (02) 6622 1555
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On offer: Providing holistic services for Indigenous clients across a range of programs, particularly addressing substance abuse, family relationships and prevention of violence.
Hours: Mon – Fri, 8.30am – 5pm
Location: 25 Uralba St, Lismore
Website: www.rekindlingthespirit.org.au
Phone: (02) 6622 5534
Access: A collaborative primary health care service run by and for Aboriginal people, families and communities.
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On offer: Provides allied health services and a chronic health integrated care team.
Hours: Mon – Fri, 8.30am – 5pm (closed 1pm - 2pm)
Mums and bubs program: Wed, 10.30am - 12.30pm
Location: 92 Uralba St, Lismore
Website: https://www.rekindlingthespirit.org.au/index.php/contact
Access: For Indigenous clients from Tweed Heads to Grafton.
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On offer: An initiative committed to end male violence against women and children. Behavioural change programs for men and support groups for women impacted by family violence.
Hours: Mon - Fri, 9am - 5pm
Location: 1 Club Lane, Lismore
Website: menandfamily.org.au
Phone: (02) 6622 6116
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On offer: Support for carers, family & friends who are supporting someone experiencing mental illness. 1-on-1 support, group education sessions, support groups and wellbeing groups for carers.
Hours: Mon – Fri, 8:30am - 4.30pm
Location: Suit 2, Level 2, 29 Molesworth St, Lismore
Website: missionaustralia.com.au
Phone: 0429 507 575
Access: In-person, phone, and online appointments.
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On offer: A range of free services and support just for carers. In-person, online and over the phone.
Phone: 0436 125 483
Website: https://www.carergateway.gov.au/
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A free service available to anyone directly affected by flooding in Ballina, Richmond Valley, Lismore and surrounding areas.
On offer: Assistance with:
Navigating government and community services
Linking to pyschological and social supports
Advice, information and referrals.
Phone: 0403 786 473
Website: https://www.uniting.org/home
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Open Minds works to enhance mental health and wellbeing by delivering a range of tailored options and core supports focused on the individual needs of each person.
On offer: Personalised support in the areas of mental health and disability.
Hours: Mon-Fri, 8:00am – 5:00pm
Phone: 02 5699 9999 or 1300 673 664
Address: 2/31 Carrington Street
LismoreWebsite: https://openminds.org.au/locations/lismore/
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Free, trauma informed health and wellbeing support for women and children in flood-affected areas of the Northern Rivers.
In-person at the service premises, outreach in the community, and telehealth, provided by a compassionate team of women from various professional backgrounds dedicated to walking side by side with the women in our community.
Individual counselling
Therapeutic groups
Counsellor
Psychologist
Art Therapist
Social Worker
Women’s Health Nurse
Our services are specially designed for those women who are ready to take the step towards healing and recovery. We recognise the value of women as individuals and within their family context. We provide wholistic care so that women and their families, are supported in the best possible way. We work within self-determination, feminist, and climate justice frameworks. We practice cultural safety and humility.
Phone: 02 6628 8940
Email: worth@norwacs.org.au
Websites:
https://worth.org.au/
https://norwacs.org.au/events/
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On offer:
Child and Adolescent Trauma Counselling
Adult Survivors of Sexual Assault Trauma Counselling
Hours: Monday, Tuesday, Thursday, Friday, 9am - 4pm. Wednesday 9am - 1:30pm.
Location: 76 Carrington Street, Lismore
Website: nrcg.org.au/
Phone: 6621 7397
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On offer: Low-cost health services (bulk billing available) with student practitioners for:
speech pathology
exercise physiology
mental health nurse practitioner
osteopathy
mental health social worker
general practice doctors
Hours: Mon–Fri, 8.30am–5pm
Location: P Block, Southern Cross University, Lismore campus. Rifle Range Rd, East Lismore.
Website: https://www.scu.edu.au/southern-cross-university-health-clinic/contact-us/
Phone: 02 6626 9131
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On offer: A network of Indigenous and non-Indigenous community members supporting flood recovery through trauma-informed, grounding and regulating practices of First Nations peoples.
Free/by donation bodyworkers (includes massage and osteopathy), healing, counselling, energy work from indigenous and non-indigenous practitioners. As well as yarning circle, weaving, jarjum children's circle, drop in healing space & safe space.
Hours:
Mon, 10am–3pm
Wed, 10am–4.30pm
Thu, 10am–3pm
Location: 17 Keen St, Lismore (CASPA Education Block)
Website: nrchh.org/contact
Phone: 0402 047 120
Access: Free/by donation.
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On offer: Friendly, bulk-billing service and safe space offering sexual and reproductive health services to people in Lismore and the surrounding Northern Rivers.
Hours: Mon-Fri, 9am - 4pm
Location: Northern Rivers Community Gateway, 76 Carrington Street, Lismore
Website: nrcg.org.au/
Phone: 02 6621 7397
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On offer: A range of primary health providers who have been displaced by the floods, including psychologists, counsellors, hearing tests, chiropractor, pharmacy and pathology.
Hours: Various hours for different practitioners
Location: P Block, Southern Cross University, Lismore Campus. Rifle Range Rd, East Lismore.
Website: hnc.org.au/lismore-health-precinct
Phone: 02 6626 9131
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On offer: Free telephone and video consults with General Practitioners, prioritising flood affected areas. Offering advice, diagnosis, treatment, electronic scripts and medical certificates.
Hours: Mon-Sun, 24hr/day
Location: Telephone and virtual service.
Website: hnc.org.au/gp-after-hours-telehealth
Phone: 1800 931 158
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On offer: Allied health services and a chronic health integrated care team for Indigenous clients from Tweed Heads to Grafton. Fair Share frozen meal service available.
Hours: Mon–Fri, 8.30am–5pm, closed 1pm-2pm daily.
Location: 92 Uralba St, Lismore
Phone: 6621 4366
Website: https://www.rekindlingthespirit.org.au
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On offer: Professional help, advice and referrals to mental health services in your local area. Staffed by mental health professionals.
Hours: 24/7
Location: New South Wales
Website: health.nsw.gov.au/mentalhealth
Phone: 1800 011 511 (free)
Access: Free call. Available for everyone in NSW.
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On offer: Telephone crisis support and suicide prevention
Hours: 24/7
Location: Telephone service, Australia wide
Phone: 13 11 14
Website: lifeline.org.au
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Service: Connecting you to mental health info and services
Hours: Mon–Fri, 8.30am–5pm
Call: 1300 160 339
Website: nc.connecttowellbeing.org.au
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On offer: Culturally safe phone support for Aboriginal and Torres Strait Islander people.
Hours: 24/7
Location: Australia Wide
Website: 13yarn.org.au
Phone: 13 9276 (13YARN)
Access: For Aboriginal and Torres Strait Islander people.
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On offer: Welfare line for the Department of Communities and Justice
Hours: 24/7
Phone: 1800 018 444
Website: https://www.dcj.nsw.gov.au/contact-us.html
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A mental health line for support of culturally and linguistically diverse (CALD) people experiencing mental health concerns (not necessarily acute or diagnosed mental health).
This includes brief counselling and service information / referral.
Hours: Monday to Friday 9:00 am to 4:30 pm.
Website: Download in-language versions of Transcultural Mental Health Line resources by visiting: www.dhi.health.nsw.gov.au/tmhl
Phone: 1800 648 911
For mental health support and advice on evenings and weekends, call the Mental Health Line on 1800 011 511.
Online & by phone 💻📱
Health 🌿
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Formerly Northern Rivers Community Legal Centre.
On offer: Legal help for people in need:
Insurance claims
Civil, family, domestic, criminal and consumer
Tenancy and landlord disputes.
Hours:
Mon - Thurs, 9am - 4pm.
Friday phone lines open.
Location: 114 Molesworth St, Lismore
Website:
Phone: (ring to check availability)
6621 1000
1800 689 889
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On offer: Help with everyday legal problems including:
Insurance claims and disputes
Financial hardship
Tenancy and Centrelink
Tenancy and housing problems
Your rights at work
Replacing important documents
Domestic violence and family law advice
Disputes with neighbours.
Location: Quad carpark with Resilience NSW
Hours: Mon–Fri, 9am–5pm
Phone: 1800 801 529
Website -
On offer: Providing consumers and small businesses with fair, free and independent dispute resolution for financial complaints.
Hours: Mon-Fri, 9am-5pm
Location: Phone service
Website: www.afca.org.au
Phone: 1800 931 678
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On offer: Free independent advice and informal dispute resolution services for electricity , gas and water customers.
Hours: Mon - Fri, 9am - 5pm
Location: Phone-service
Website: ewon.com.au
Phone: 1800 246 545
Legal support ⚖️
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On offer: Disaster relief, payments, and allowances. Onward referral to required services.
Hours: Mon–Fri, 8.30am–4.30pm
Location: 47 Conway Street, Lismore
Website:
Phone:
180 22 66
13 77 88
Access: More-financial-support-for-people-affected-floods-northern-nsw
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On offer: Drivers licences, permits, birth certificates, rego, etc (non flood related services)
Hours: Mon-Fri, 8.30am-5pm
Location: 1 Barham St, East Lismore
Website: service.nsw.gov.au/service-centre/lismore-service-centre
Phone: 13 77 88
Access:
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On offer:
Northern Rivers Community Gateway’s Financial Counselling
No interest Loans
Work Development Orders
EAPA
Chemist Assistance
Hours: Monday, Tuesday, Thursday, Friday, 9am - 4pm
Location: 76 Carrington Street, Lismore
Website: nrcg.org.au/
Phone: 6621 7397
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On offer: Supports how one can be gamble aware, how to gamble safely, and free confidential support for anyone affected by gambling.
Hours: 24/7
Location: Phone service
Website: gambleaware.nsw.gov.au
Phone: 1800 858 858
Access: Residents in mid-NSW to Northern-NSW
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On offer: A safe space for women seeking assistance. Can help with emergency assistance vouchers.
Hours: Mon – Thu, 9am – 4:30pm (closed for lunch 12:30pm-1:30pm)
Location: 60 Uralba Street, Lismore
Website: lismorewomen.org.au
Phone: 6621 9800
Access: Women and children only.
Financial aid 💵
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On offer: Hot showers & toilets.
Hours: Mon - Sun, 6am - 6.30pm
Location: Lismore Transit Centre, Magellan Street
Email: council@lismore.nsw.org.au
Phone: 6625 0500
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On offer: Hot showers, toiletries provided
Hours: Mon - Thurs, 9:30am-4pm (closed for lunch 12.30pm - 1.30pm)
Location: 60 Uralba Street, Lismore
Website: lismorewomen.org.au
Phone: 6621 9800
Access: Women & children only
Showers 🚿🧼
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On offer: Positively connecting communities with genuine conversation and mobile laundry (wash and dry). Free of charge.
Hours: Tue and Thu, 8:30 - 11:30am
Location: Check availability here and type “Lismore“ in the “search by location” field.
Tuesdays @ The Winsome & Lismore Soup Kitchen Inc, 11 Bridge St, Lismore
Website: orangesky.org.au
Laundry 🧺
To ensure you are prepared for potential emergencies, download and print a copy of the Red Cross RediPlan template here.
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On offer: Medical transport only (including mental health) to:
Public facility
Specialist
Allied health
Community health facility
Public hospital
Not for GP appointments.
Hours: Mon - Fri, 9am - 4pm
Location: Lismore, Casino, Kyogle area
Phone: 1300 874 278
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On offer: Free transport from
Koori Mail > CBD > SCU > GSAC > return
Hours: Departs hourly, 9am - 5pm
Timetable will change from mid July.
Location: Lismore, Goonellabah
Website
Transport 🚌
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On offer: Non-profit, non-party political organisation, where animal welfare always comes first.
Website: wiresnr.org/contact/
Phone: 1300 094 737
Other
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On offer: Coordinating volunteers:
Register if you can give help (all abilities welcome, tradies especially needed)
Hours: Tues – Fri, 9am - 4pm
Location: 215 Keen St, Lismore
Website: resilientlismore.org.au
Phone: 0455 218 692
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On offer:
Northern Rivers Community Gateway’s Tomorrow Ready
Northern Rivers Community Gateway’s Volunteering Northern Rivers
Northern Rivers Community Gateway’s Aged Care Volunteer Scheme
Be Connected
Hours: Monday, Tuesday, Thursday, Friday, 9am - 4pm. Wednesday 9am - 1:30pm.
Location: 76 Carrington Street, Lismore
Website: nrcg.org.au/
Phone: 6621 7397
Volunteer 👫coordination 👭👬
Recovery centres 🏫
(e.g. Legal Aid & accommodation, counselling, supplies, charities, insurance companies, Telstra etc)
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On offer:
The Recovery Centre is a safe space to access information, support and connection for flood impacted individuals, businesses, commercial landlords and farmer’s with:
- Recovery Support Services, via Social Futures & Uniting.Org
- GIVIT support
- Mental health and wellbeing services, referral to external agencies
- Lismore Council services and general enquiries
- Service NSW, processing Business Grants and referral for Business Connect
The operating hours for recovery organisations and services include:
-Lismore Council: Tuesday, Wednesday, and Thursday 9am to 4pm
-Services NSW Business Grants: Tuesday, Wednesday and Thursday 9am to 4pm
- Uniting Recovery Support: Thursday 9am to 1pm
- Social Futures Recovery Connect: Tuesday 9am to 1pm
- Access to Legal Support via Legal Aid and/or Northern Rivers Community Legal Centre: Thursday 9am to 1pm
Location:14 Carrington Street, within the NSW Reconstruction Authority’s offices.Website: www.service.nsw.gov.au/floods/recovery-centres
Phone: 6625 0500
Email: recovery@lismore.nsw.gov.au
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Hours: Mon - Fri, 10am - 4pm
Location: Nimbin Neighbourhood Centre, 71 Cullen St, Nimbin
Website: nnic.org.au
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Hours: Mon - Sat, 9am - 4pm
Location: 3 Sinclair St, Wardell
Website: wardellcore.community
Email: wardellcore@gmail.com
Phone: 0431 716 457
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Hours: Mon - Fri, 8:30am - 4.30pm
Location: Richmond Street (near Cedar Street), Woodburn
Website
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Hours:
Mon & Tues, 9:30am - 4pm
Wed - Sun (online contact only)
Location: Coraki Uniting Church, 5/15 Adams St, Coraki
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On offer: Emergency food parcels, clothing and disaster recovery support to flood affected communities in Wardell.
Hours: Mon - Sat, 9am to 4pm
Location: 3 Sinclair St, Wardell
Website: www.wardellcore.community
Phone: 0431 716 457
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On offer: Community-led recovery space that provides support and essential items to flood-affected residents in Coraki and the surrounding areas.
Hours: Mon - Fri, 8.30am - 4.30pm
Location: 1/121 Richmond Terrace, Coraki
Website: facebook.com/corakihub
Phone: 0417 616 751
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On offer: A central location providing access to water, food, meals, fuel, clothing and hardware to flood affected communities in the Richmond Valley.
Hours: Mon - Fri, 8:30am - 4:30pm
Location: 108 Richmond Street Woodburn - corner of Richmond and Cedar (Woodburn’s old Bowlo)
Website: facebook.com/woodburnhub
Phone: 0432 241 763
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On offer: Community-led recovery space that provides support and essential items to flood affected residents in Broadwater and the surrounding areas.
Location: Little Pitt St, Broadwater
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On offer: A base for donations suitable for people who are off the grid and running off solar systems.
Also looking for general rebuild materials to be donated.
Website: www.facebook.com/BungyHub
Phone: 0432 110 439
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On offer: Hub 2484 is a community-led flood recovery hub that encompasses both the Murwillumbah Community-led Donations and Volunteer hubs that formed in response to the 2022 floods.
Link people with funds and material resources to rebuild/repair their homes, replace furniture and belongings.
Referral service to other mental health, housing, and funding organisations and stakeholders, to enable people to recover, heal and resume their lives.
Location: M/Arts Precinct Shop: 2B - corner of Proudfoots Lane and Brisbane Street, Murwillumbah
Website: https://www.facebook.com/hub2484/
Phone: 0403 488 817
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On offer: Servicing The Channon, Cawongla, Larnook, Uki and more.
Case management advocacy and support
Generalist support services
Material aid - food fuel pharmaceutical vouchers, specialist flood recovery vouchers, e.g. building materials, bobcat service
Food Recovery, food parcels and hampers
Social connection and skill share workshops every weekend
Integrated mental health and drug and alcohol clinical service (NIS)
Brighter Futures Family preservation service
Access to phones, computers, printing/copying
Support with IT devices
Hours:
Generalist support services: Mon - Fri, 10am - 4pm
Recovery Support Service: Mon - Fri, 9am - 5pm
Location: 71 Cullen Street, Nimbin
RSS and weekend workshops): 7 Sibley St, Nimbin
Website: www.nnic.org.au
Phone: 6689 1692
Access: Drop in or call us anytime - if we can't help we probably know who can.
NR Community Hubs ❤️
Recovery Support Service 🤝
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On offer: Help flood-affected people in their recovery journey by providing personalised, longterm support. Linking people to their own personalised recovery support worker to assist with:
Navigating government and community services, such as disaster assistance packages.
Linking to psychological and social supports
Advice information and referrals.
Hours:
Location:
Website: www.uniting.org/home
Phone: 0403786473
Email: recoverysupport@uniting.org
Access: Free service available to anyone directly affected by flooding in Ballina, Richmond Valley, Lismore and surrounding areas. RSS is funded by the NSW Government until 30th June 2024.
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Recovery Support Services help flood-affected people in their recovery journey by providing personalised, longterm support.
Recovery Support Services link people to their own personalised recovery support worker who can help them navigate and access services and disaster assistance packages.
Phone 1800 719 625
Email: recoveryconnect@socialfutures.org.au
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Full list of Recovery Support Service providers across the Northern Rivers:
📍Tweed
❤️Pottsville Beach Neighbourhood Centre
📲0476 677 422 / 02 6676 4555 rss@pbnc.org.au
📍Byron Shire
❤️ Mullumbimby & District Neighbourhood Centre Inc.
📲0499 864 218 / 02 6684 1286 intake.rss@mdnc.org.au
📍Lismore (northern - eg: Nimbin)
❤️Nimbin Neighbourhood and Information Centre
📲02 6689 1692 nimbinrss@nnic.org.au
📍Richmond Valley (Coraki & Woodburn)
📍Ballina Shire (Wardell)
❤️Mid Richmond Neighbourhood Centre
📲02 6682 4334 rssworker@mrnc.com.au
📍Clarence Valley
❤️The New School of Arts Neighbourhood House Inc. South Grafton
📲02 6640 3800 recoverysupport@nsoa.org.au
📍Tweed
📍Lismore (CBD)
📍Byron Shire
📍Clarence Valley
📍 other locations if requested
❤️ Social Futures
📲1800 719 625 recoveryconnect@socialfutures.org.au
📍Lismore (CBD)
📍Ballina Shire
📍Richmond Valley
📍Kyogle
📍other locations across Mid North Coast and Northern Rivers if required
❤️ Uniting
📲0403 786 473 recoverysupport@uniting.org
Do you have free services or goods to offer?
If you would like your service to be listed on this website please complete this form and we will be in touch.
Attention: This form is for ongoing provisions of services and goods.
For one-off donations of items please complete this form.